Alterra

Service Agreement

General Communications service agreements are designed to be flexible and creative. Beside our standard agreement which covers all parts and labor for repairs of all wireless equipment lines we carry and some that we don’t, our service agreements can be easily customized to fit our customers needs.

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A Service Agreement can be modified to complement the standard manufacturer warranty or implemented after the equipment warranty has expired. Some custom features, which can be included on your service agreement, are as follows:

  • Pick-Up & Delivery of Portables
  • Preventative Maintenance Service
  • Loaner Radios during Repair cycles
  • Field Service
  • 24-Hour Service
  • Dedicated Technician Service
  • Priority Repairs
  • System Management
  • Discounted Installation & Above contract rates
  • Makes it easier to budget service and repair cost