General Communications Careers

Open Positions

Please send all resumes to
General Communications, Inc is an Equal Employment Opportunity/Affirmative Action employer.

Service Technician – Milwaukee – Full Time

Duties:

• Assessing and repairing a multitude of different electronics, including radios, pagers, antennas, microphones, etc.
• Responsible for installing and trouble-shooting wireless communications equipment at various locations for public safety agencies and commercial businesses.
• Communicate and follow up with service customer regarding order statuses, services, back ordered parts, etc.
• Quote follow-up parts and labor to service customers
• Answer phone calls from customers and other employees
• Create, distribute, process, update, and close work orders throughout the day and week for all local service calls.
• Install, test, repair, and maintain base/repeater and accessory equipment.
• Install, repair, and maintain microwave radio and multiplex equipment, both analog and digital, and point to point communication systems.
• Install, repair, and maintain analog and VoIP radio dispatch consoles.
• May operate and maintain mobile electronic service shop truck or other service vehicles.
• Program and align base, mobile, and portable two-way radios.
• Assist in the planning and designing of new installations, systems, and equipment.
• Check frequencies and solve interference problems.
• Perform FCC checks on equipment.
• Assist in the installation of antenna systems.
• Attend training and read publications to remain current in electronic technology.
• Maintain daily logs and prepare as-build documentation.
• Computer networking
• Any other duties as assigned

Education: High School Diploma/GED (higher preferred)

Requirements:  Prefer prior experience maintaining or repairing wireless communication systems

• At least two years prior mobile electronics installation experience
• Ability to pass a drug test and background check
• Must possess excellent communication and listening skills
• Must have excellent organizational and time management skills
• Must possess a strong attention to detail
• Must be proficient in Microsoft Office Suite

Benefits: 

• Hourly wage is based on experience
• This position is available to the right candidate immediately or with appropriate notice to current employer
• Health Care and Dental Plan
• Life and Disability Insurance
• Comprehensive 401(k) with Company Match
• Paid leave and vacation
• Fun and Friendly atmosphere

Please send resume to

Electronics Vehicle Installation Technician – Eau Claire – Full Time

Scope of Work:

Wiring and installing analog and digital two-way radios, laptops, partitions, radio consoles, docking stations, light bars, and other electronics in various emergency vehicles

Duties:

• Remove, install, and repair things such as body panels, cables, seats, trim, and electrical wiring
• Provide basic maintenance of public safety equipment, including testing and repairing various equipment
• Provide on-site emergency troubleshooting and repairs of customers equipment
• Prepare accurate and timely service tickets and reports
• Ensure a high level of customer service, satisfaction, and communication
• Maintain proper stock, parts, and tools necessary for the job

• Any other duties as assigned

Education

Associate degree or higher preferred

Requirements:

• At least two years prior mobile electronics installation experience
• Ability to pass a drug test and background check
• Must possess a valid driver’s license
• Must possess excellent communication and listening skills
• Must have good organizational and time management skills
• Must possess a strong attention to detail

Skills/Knowledge:

• Ability to use basic hand and power tools
• Knowledge, skills, and mechanical aptitude regarding removal and replacement of automotive components
• Ability to install, inspect, and service a multitude of electronics and vehicle equipment
• Knowledge and skill with specific wire terminals, connectors, and crimping tools

• Great customer service skills to deal with both internal and external customers
• Basic computer knowledge

Desired Attributes:

• A team player
• Trustworthy
• Motivated
• Dependable
• Organized
• Respectful
• Willing to learn
• Professional
• Accountable for team and personal success

Benefits:

• Hourly wage is based on experience
• This position is available to the right candidate immediately or with appropriate notice to current employer
• Health Care and Dental Plan
• Life & Disability Insurance
• Comprehensive 401(k) with Company Match

• Paid leave and vacation
• Training
• Fun and friendly atmosphere
• Casual dress code

Job Type: Full-time

How to Apply: Please send resume to djohnson@gencomm.com or call 715-225-7604 with questions.

 “General Communications is an Equal Employment Opportunity/Affirmative Action Employer”