Alterra

General Communications Careers

Open Positions

Please send all resumes to
General Communications, Inc is an Equal Equal Opportunity/Affirmative Action employer.


Vehicle Equipment Installation – Milwaukee Office

Duties:

  • Provide on-site emergency troubleshooting and repairs of customers security equipment
  • Prepare accurate and timely service tickets and reports
  • Ensuring a high level of customer service, satisfaction, and communication
  • Maintain proper stock, parts and tools necessary for the job
  • Any other duties as assigned

Education: Associate Degree or Higher Preferred

Requirements: One Year Prior Installation Experience

  • At least two years prior mobile electronics installation experience
  • Ability to pass a drug test and background check
  • Proven Installation skills
  • Must possess excellent communication and listening skills
  • Must have excellent organizational and time management skills
  • Must Possess a strong attention to detail
  • Must be proficient in Microsoft Office Suites

Skills/Qualifications:

  • Ability to use a variety of tools
  • Ability to install, inspect, and service a multitude of electronics and vehicle equipment
  • Knowledge of the electronics industry
  • Exemplary customer service skills to deal with both internal and external customers
  • Basic computer knowledge

Service Technician – Madison and Milwaukee – Full Time

Duties:

  • Assessing and repairing a multitude of different electronics, including radios, pagers, antennas, microphones, etc.
  • Responsible for installing and trouble-shooting wireless communications equipment at various locations for public safety agencies and commercial businesses.
  • Communicate and follow up with service customer regarding order statuses, services, back ordered parts, etc.
  • Quote follow-up parts and labor to service customers
  • Answer phone calls from customers and other employees
  • Create, distribute, process, update, and close work orders throughout the day and week for all local service calls.
  • Install, test, repair, and maintain base/repeater and accessory equipment.
  • Install, repair, and maintain microwave radio and multiplex equipment, both analog and digital, and point to point communication systems.
  • Install, repair, and maintain analog and VoIP radio dispatch consoles.
  • May operate and maintain mobile electronic service shop truck or other service vehicles.
  • Program and align base, mobile, and portable two-way radios.
  • Assist in the planning and designing of new installations, systems, and equipment.
  • Check frequencies and solve interference problems.
  • Perform FCC checks on equipment.
  • Assist in the installation of antenna systems.
  • Attend training and read publications to remain current in electronic technology.
  • Maintain daily logs and prepare as-build documentation.
  • Computer networking
  • Any other duties as assigned

Education: High School Diploma/GED (higher preferred)

Requirements:  Prefer prior experience maintaining or repairing wireless communication systems

  • At least two years prior mobile electronics installation experience
  • Ability to pass a drug test and background check
  • Must possess excellent communication and listening skills
  • Must have excellent organizational and time management skills
  • Must possess a strong attention to detail
  • Must be proficient in Microsoft Office Suite

Benefits: 

  • Hourly wage is based on experience
  • This position is available to the right candidate immediately or with appropriate notice to current employer
  • Health Care and Dental Plan
  • Life and Disability Insurance
  • Comprehensive 401(k) with Company Match
  • Paid leave and vacation
  • Fun and Friendly atmosphere

Please send resume to