Receptionist and Office Support

 

Company History:

GenComm is one of Wisconsin’s largest two-way radio dealers with thousands of customers in Wisconsin and Illinois. It’s a family-owned business with five locations in Madison, Milwaukee, Eau Claire, Wisconsin Rapids, and McHenry, IL. GenComm is fully versed in the newest advances in technology, from digital two-way radios to 9-1-1 dispatch systems, in addition to sales, service and repair, installations, vehicle lighting and custom vinyl lettering/graphics/signs.

Report To:

The Receptionist and Office Support professional will work under the Operations Manager. This position is for our Madison office and full-time is preferred.

Job Summary:

We are seeking a friendly, organized, and detail-oriented Receptionist and Office Support professional to join our team. This role is crucial in creating a welcoming environment for customers, visitors, and staff while also ensuring smooth day-to-day office operations. The ideal candidate will have excellent communication skills, multitasking abilities, and a proactive approach to problem-solving.

Key Responsibilities:

• Front Desk Management: Greet and assist visitors, answer incoming calls, and direct inquiries to the appropriate departments and personnel.
• Administrative Support: Assist with data entry, scheduling meetings, and maintaining office supplies.
• Correspondence Handling: Sort and distribute incoming mail, prepare outgoing mail, and manage email communications.
• Office Coordination: Maintain cleanliness and organization of the reception area, conference rooms, and shared office spaces.
• Meeting Support: Arrange meeting rooms, prepare materials, and coordinate refreshments when necessary.
• General Support: Provide assistance to Service, Sales, and Shipping and Receiving departments with administrative tasks and special projects. Perform other duties as assigned.

Qualifications & Skills:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• Proven experience as a receptionist, office assistant, or in a similar administrative role
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Friendly and professional demeanor
• Ability to work independently and collaboratively in a fast-paced environment

Benefits:

• Competitive salary based on experience
• This position is available to the right candidate immediately or with appropriate notice to current employer
• Health and Dental Plans
• Life & Disability Insurance
• Comprehensive 401(k) with Company Match
• Paid leave and vacation
• Fun and friendly atmosphere

 

Job Type: Full-time (preferred)

How to Apply:

If you are an enthusiastic and reliable individual with a passion for customer service and office administration, we encourage you to apply!

Please send resume and cover letter to careers@gencomm.com or call 608-271-4848 with questions.

 

“GenComm is an Equal Employment Opportunity/Affirmative Action Employer”