Alterra

Customer Feedback

We work with a wide range of industries ranging from large government agencies to small family owned farms. Being a one stop shop for communications, lighting, and signage, we help simplify your communication requirements and boost your presence in the community.

 

 

Neeskara Elementary School

I wish to praise the service representative, I believe his name is John, who came to Neeskara Elementary at MPS earlier this week to help us with our numerous failing walkie-talkies.  We are very reliant upon them particularly in instances of students wandering and at dismissal, at one point we had five of them out of service, unable to charge them.  John came promptly as promised, solved our problems and provided information when asked.  He deserves an A+ in my view, thank you so much for sending him.

Regards, Lori Eshleman – Secretary

City of Eau Claire

General Communications has helped us tremendously, we can ask what would work best in a certain application and they know. They know the products that they sell so it has saved time and money for us. It has been great working with them. Anytime we call they’re very willing to help and if they don’t know they will find us answers. The team at GenComm has also helped to work through issues with the police department and other departments here in the City of Eau Claire. To Find the best solution to our needs. We will always highly recommend GenComm and already do. We have nothing but good things to say about them and their work.

Thanks – City of Eau Claire

Siren Police Department

We purchased various items from General Communications such as; Soundoff Signal Light Bars, Kenwood Radios, In-Squad Computers, Whelen Lights, Push Bumpers, Cages, Graphics and Full Squad Installs. GenComm has retro-fitted existing equipment for us, as well as new installs, repairs, vehicle graphics and new communication technology. They gave us “a small department” very competitive options and great service. GenComm treated us like family and made sure our install was top notch. Our first experience was wonderful. They were all very kind from the sales, installers, to management. At each step they made us feel comfortable and made sure we where getting the service we deserved. We have continued to use GenComm’s services from simple trouble shooting to full new installs and service has been great. When issues arise, they are always swift to getting the issues fixed and done right. We would definitely recommend General Communications and its services. When talking with other departments and hearing/seeing some install issues they have had, I always bring up GenComm. They’re a great group of people and offer great services.

Thanks – Siren Police Dept.

Burnett County Highway Department

We have worked with Marlyn Wahl and the Service Dept. at General Communications (Eau Claire Location) for the last 7 years. We couldn’t be happier with the switch. The Burnett County Highway Dept. purchases everything associated with two-way radios from GenComm. General Communications has saved us from overpaying for equipment, service and installation. They sell great equipment, along with excellent service and installation. We will absolutely continue to recommend them to others.

-Burnett County Highway Department

Altoona Police Department

We have worked with General Communications and the Eau Claire shop for various projects such as Squad Set-Up, Emergency Lighting, Radios, Transport Cages, and several other related items. Over the past few years General Communications has been our primary squad up-fitter and maintenance provider. We also use General Communications (Aarom Jennman) to update our office radio system. Their staff is very helpful and knowledgeable with the products that they sell. Dalton is always available for questions related to equipment and is always available for any repairs that need immediate attention. The quality of the installation and overall squad setup is far superior to other vendors we have used. We will continue to work with General Communication and highly recommend them to others.

Thanks – Altoona Police

Fleet Manager – West Allis Police Department

Hello, my name is Partick Samz and I’m the fleet manager at the West Allis Police Department. I am writing to say a huge thank you to Craig Wiesen and his install team. Their knowledge and help in assisting me with choosing new equipment has been much appreciated. Craig, Dale and Ray were nothing short of fantastic with the installation on our new squads. It is because of my many positive experience with Craig and his team that I am going to keep coming back to GenComm. I’ve worked with other upfitting companies and none of them compare to Craig Wiesen and his team, Dale and Ray. Their knowledge, quickness and professionalism are above par. I am so grateful for all their hard work. My job is made easier because of them.

Much Thanks – Patrick Samz

Fire Inspector – Plattville Fire Department

I just wanted to take a few moments to thank you all! It was definitely a pleasure working with everyone at GenComm and Cutting Edge. You were all very professional, prompt, and open to suggestions from the start of the project to the finish. We are pleased with the outcome or our vehicle and recommended to you all.

Thank You! – Casey Pickel

 


Director – Sawyer County Ambulance

Please let all involved with the Sawyer County Ambulance communications equipment update know that we are very please with the results. At this time, we have never had better communication capabilities in this super rural area of the state. Your service guys are fast and professional when needed. In my opinion, you guys have found a customer for life.

Thanks Again, Mitch Rice CCEMT-P/TEMS

 


Chief of Police  – Cudahay Police Department

We are very happy with General Communications, the quality of your work, and you accessibility. The staff at General Communications always seems to have time for our needs even last minute repairs. We also very much appreciate the professionalism of Craig and his staff. They are very friendly, very pro-police, and easy to get along with. They take the time to explain things to Lt. Blunt in a way that he understood and was able to make quality decisions for our department. We cannot say enough good things about Craig and his staff. I sincerely hope you will take time to convey our appreciation to Craig and his staff.

Sincerely, Thomas D. Poellot – Chief of Police

Chief of Police  – Manawa Police Department

What a great team of individuals to work with as we formulated our plan for our squad car equipment install. They continually stayed in contact with me advising me of their process and progress every step of the way. This gave me a sense of security and eased the stress level that comes with the process. I am a perfectionist and perfection is what I received. Your company is a great asset to the law enforcement world. I am looking forward to dealing with your staff again on our next equipment install.

Respectfully, James Gorman – Chief of Police

Chief Of Police  – Brodhead Police Department

I just wanted to pass along my thanks for a great job you folks did on the squads, as well as, working through issues that popped up along the way. This was the first time this Department utilized General Communications for squad installations. The new squads were first made public at Brodhead’s National Night Out. Then again during the City’s annual festival, the following week. The Deputy Chief and I were taken back by the amount of positive feedback received, not only from the staff, but especially from the community.

Take Care and Thanks! – Chris Hughes

Maintenance Supervisor  – Iowa Grant School District

I wanted to take this opportunity to Thank You for your continued support of the Iowa Grant School District. Your expertise and detailed follow up on the recent upgrade to narrow band for the school district provided us a valuable partner on insuring that the project went off without a hitch. Your continued support after the project was completed has been invaluable to the district, and a true testament to General Communications commitment to excellence. You have been knowledgeable and up to date on any question we have regarding our radio communications or been to point us in the right direction for FCC help. Thank you for providing excellent service. We look forward to our continued partnership with  General Communications now and in the future.

Thank You – Michael Oium