Keeping Your Information Secure
Keeping your personal information secure is one of our most important responsibilities. We value your trust and handle your information with care. We will safeguard, according to established standards of security and confidentiality, any information our users share with us. Our employees access information about you when needed to maintain your accounts or otherwise meet your needs. We may also access information about you when considering a request from you for additional services or when exercising our rights under the law or any agreement with you. We continually access new technology for protecting information. Our employees are trained to understand and comply with these information principles.
When Information is Collected and Not Collected
When a visitor requests pages on the General Communications site, our servers automatically recognize the browsers domain name and IP address. Our servers also record e-mail addresses that you submit in our request forms. We may also collect statistical information about how users are generally searching or using the site and reserve the right to compile and publish users profile information without users names and addresses for reasonable business purposes.
When you register to purchase any General Communications products, your user name and password are recorded solely for the purpose of maintaining your own account within the Site. You will be required to re-enter your credit card information for each purchase you make. In this way we hope to prevent anyone who may log on with your account name and password from making purchases, which you do not authorize.
How General Communications Uses Your Information
General Communications will not sell, rent or share personally identifiable information about you to any unaffiliated third party unless we have previously informed you in disclosures or agreements, have been authorized by you, or are required to by law. If we receive a subpoena or similar legal process demanding release of any information about you, we will generally attempt to notify you (unless we believe we are prohibited from doing so). Except as required by law or as described above, we do not share information with other parties, including government agencies.
We may use personally identifiable information about you to customize your experience on the General Communications site, to analyze site usage, and to improve our content and product offerings. We use the e-mail address you submitted in the registration process to deliver information about our services to you or to ask you for feedback about our products or services.
If you do not want to participate in our surveys or if you are not interested in receiving other contacts from us don’t click on the Would You Like To Receive Our E-mail Newsletters? button when you request information or make a purchase. You may also modify your account information to opt-out in the future.
We may share information with third parties which is based on our experiential or other data which does not personally identify any of our users. This may include such information as product or service preferences within certain sectors of our user base for instance.
We may use the demographic information that you provide when you register within the General Communications site to help tailor your experience on our site and to assist us in developing products in which you may be interested.
General Communications may contact users by e-mail, through a general notice on the pages of the General Communications site, or by written communication delivered by mail to the users address on record in the General Communications registration database.
Keeping Information Accurate
If you ever find that your account information is not complete, not accurate or not current, please e-mail, call or write to us as noted below. We will correct any erroneous information as quickly as possible. You may amend your personal profile at any time by clicking on the appropriate link on any page.
General Communications and Children
General Communications does not knowingly solicit data from children, and we do not knowingly market to children. Our terms and conditions of use require that any registration may only be made by those over the age of 16 and that any product purchases may only be made by those over the age of 18.
If we have reason to believe that information is being provided by a child under the age of 16 General Communications will not collect the information without parental consent or parental notification, which will include the opportunity for the parent to prevent the use of the information or to prevent the child’s participation in the activity. Without parental consent, online information will only be used to respond to an unsolicited request and for no other purposes. For more information on this matter, contact us by clicking the Contact Us link above.
We recognize that protecting children’s identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.
How to Contact Us
To contact General Communications, please click on the Contact Us link.
Maintaining the Security of Your Information
We know that some of you are concerned about using credit cards over the Internet, and we consider the privacy and confidentiality of our customers to be a top priority. Our site uses encryption technology, digital certificates, secure commerce servers and authentication to protect your personal information, technology supported by most browser software. This server encrypts information. As long as the web browser you’re using supports Secure Sockets Layer (SSL), like the Netscape 4.0+, Microsoft Internet Explorer 4.0+, Opera 1.0+, Safari 1.0+, Google Chrome 1.0+ or higher browsers, your information will be submitted to us with a high level of security. Most browsers indicate that the security technology is activated by displaying a key or closed padlock on the address bar or at the bottom of the browser. Check your browsers documentation to learn how your browser indicates that the transaction is in secure mode.
While General Communications works to protect your personal information by providing one of the most secure environments available on the Internet today, you also play a role in protecting your information. You can help to maintain the security of your online transactions by not sharing your I.D. or password with anyone and by changing your password regularly.
Access to Your Information
While we take reasonable measures to prevent the loss or misuse of the information that you provide to us, due to factors beyond our control, we do not guarantee that your personally identifiable information or any other information collected by us will be completely secure from misappropriation by hackers or other third parties or from other criminal activities.
Last Updated 12/19/2017