General Communications’ Wide Area Network Two-Way Radio System - General Communications

Interested in Our Wide Area Push To Talk Network? Get 30 Days of Free Airtime.

General Communications’ Wide Area Network Two-Way Radio System

Many companies have a radio system that works great on the property. The system probably works great in the fields of your farm.

When your drivers leave your grounds, how do you communicate with them?

Do you use cell phones? That’s a no-no for commercial vehicles.

Our wide area network is a Kenwood NXDN infrastructure that’s robust enough to give you a two-way radio range of 100 miles or more. Our business-focused push to talk network is ideal for fleets that work all over Southern Wisconsin.

Do you need to use your two-way radio to talk between Madison and Milwaukee?

That’s not a problem.

Why Choose NexWave by General Communications?

  • Wide-Area Coverage
  • Low, Flat-Rate Fees
  • Unlimited Airtime
  • Durable Portable and Mobile Radios (including weatherproof and intrinsically safe options)
  • Reliable Call Security/Privacy
  • Unparalleled Call Clarity
  • Cost-Effective Optional Service Packages
  • Top-notch Customer Support
  • All Digital Two-Way Radio Network

Private and Group Calls

Two-way radios let you communicate in a different way than a phone will. You have two options; private and group. Private communication is a one-to-one conversation, whereas group talk is a one-to-many broadcast for your communication.

An example of a one-to-one conversation would be when you are at a hotel and the manager calls a member of housekeeping to see if a room has been completed.

With a group call, a fleet manager for a snow removal service could notify all of the drivers about a storm worsening.

Kenwood Portable PTT button

When using your one-to-one call, the conversation will not be heard by the group, just the intended recipient. If this is a feature you need, each radio can be assigned an ID. Then, from your radio, you can connect to a specific ID. If your vehicles have numbers or individuals have their own radios, you can use names or vehicle numbers as the ID (e.g. Truck 34 or Dave G.). Using an ID like these will make it easier to see who you are talking to, even when they reply from a group message.

Another thing to note is, the calls can be encrypted if you need this feature. While the NXDN and digital two-way radios, in general, can’t be picked up by your run of the mill analog scanner if you are talking about sensitive information, having the added level of security is an available option.

Legal to Use While Driving

One of the most important things to keep in mind is the WIDOT law prohibiting cell phone use in commercial vehicles. While there is the option to use voice dialing and Bluetooth headsets, a cellphone is a much greater distraction than a single button push-to-talk radio. Most vehicles only need to communicate to dispatch or make a group call. Having the radio set to the main channel lets the driver grab the mic, push the button, talk, then hang the mic back up.

Additional accessories like a magnetic mic clip can make it even easier to grab and rehang your microphone without taking your eyes off the road.

magnetic mic clip

Here is the Federal Motor Carrier Safety Regulation regulation related to using communication devices while driving a commercial vehicle:

Compliance Note: Federal Motor Carrier Safety Regulations—PART 392—DRIVING OF COMMERCIAL MOTOR VEHICLES §392.80 currently prohibits texting §392.82 using a hand-held mobile telephone. The push-to-talk feature of mobile telephones can be replaced with two-way radios (“walkie-talkies”). Unlike cellular phone devices, the use of CB, two-way radios, and other electronic devices by CMV drivers is currently outside the scope of consideration in this rule making.

To help commercial companies and public enterprises of all sizes increase productivity and enhance their level of efficiency, NexWave by General Communications is excited to offer our feature-rich Digital Two-Way Radio Wide Area Network (WAN), which extends across Southern Wisconsin.

Save on Infrastructure Using Our Wide Area Network

We have created and maintain a grouping of towers that let you talk all over Southern Wisconsin.So, whether you are on your property or miles away, you can clearly communicate with your team. The monthly plans work a lot like cell phones; each radio has a monthly fee. The radios can be purchased outright or can be paid for over the course of your airtime agreement.

Pay for the Coverage You Need

Unlike cellphones, you only pay for the coverage you need. You can choose between local and wide area network plans. The local plans allow you to connect to the towers nearest to your base of operation. Whereas the wide area plan will let you connect to all of our towers.

Madison and Milwaukee Digital Two Way Radio Coverage Map

A local plan is great for a business or a smaller farm where you are only connecting to your team while they are on-site. When you get into the over the road haulers or fleets where you are not in the same place all the time, the wide area option is your best bet.

Popular Features Our Customers Love:

Automatic channel access (priority queuing)

Instead of trying again and again to place a call or to send data, calls are queued during busy times until an open channel is available. You’re then automatically notified that you can complete your call.

Fast access for those who need it most

You can assign important users like managers or security personnel a priority status so they have fast access when the system is in high demand.

No need to change channels

As you travel from one site to the next, you can keep your focus on the job instead of hassling with manual site changes. Dynamic site roaming automatically registers you with the nearest digital network site so you can travel and always stay connected.

Greater system efficiency

Users will only register with the nearest site controller rather than all the controllers in the system. This Dynamic Site Assignment makes the system far more efficient. It uses only those resources that are needed at each site in the wide area network to complete your call, so the overall capacity of your system is increased.

Emergency call (Optional feature)

Setting up an emergency call button on your radios adds another level of safety for your employees. This extremely configurable feature allows your radios to alert everyone who has a radio, your dispatcher, create an audible notification through the radio of the person in need of help, and a lot more.

Having this programming flexibility lets you choose the right level of notification your fleet needs in an emergency.

No data or calling plan overages

Making sure you have the right cell phone plan for your business is inconvenient, to say the least. Switching to two-way radios on our business grade wide area network eliminates the headache. You select the area you need coverage (local or wide area) and that’s it.

There is one low monthly fee to connect to the tower. There is no limit on the amount of talk time you have available, it’s unlimited.

Intrinsically safe options

When you are in an industry where there is the likelihood of an explosion if your radio emits any sort of spark, we offer intrinsically safe radios and batteries. If you know you need a radio for locations where flammable gas, vapors, or combustible dust may be present, just let us know.

Fewer distractions

How many times have you caught employees making personal calls or playing on Facebook when they should be working? Using a two-way radio greatly reduces these distractions and costs related to lack of efficiency on the job.

Your Next Step

Taking the time to evaluate parts of your business always seems to get pushed to the back burner; it’s not that important unless it’s broken. However, when you have a hole in your communication system, be it cost, efficiency, safety, coverage, or something completely different, taking the time to research options like you did here today will benefit you in the long run.

To see what options are available to solve your business communication problems, click the button below fill to out the form and we will have one of our radio consultants contact you within 48 business hours to see if using our wide area network is right for you.

Interested in Our Wide Area Push To Talk Network? Get 30 Days of Free Airtime.