Customer Feedback - General Communications


We work with a wide range of industries ranging from large government agencies to small family owned farms. Being a one stop shop for communication, lighting, and signage, we help simplify the your communication requirements and and boost  your presence in the community.

Below are some of the things people had to say about working with us.

    Chief James Gorman      Chief of Police    Manawa, WI

General Communications
2880 Commerce Park Drive
Madison Wisconsin 53719

Dear, President / CEO Greg Vlack

I just wanted to send out an offer of appreciation and gratitude. It is not often we hear of positive things and jobs well done in the world we now live in. Your company and employee dedication and hard work has not gone unnoticed. A can’t say enough about your staff (Rick, Josh, Keith & Chad and others).

What a great team of individuals to work with as we formulated our plan for our squad car equipment install. They continually stayed in contact with me advising me of their process and progress every step of the way. This gave me a sense of security and eased the stress level that comes with the process. I am a perfectionist and perfection is what I received. Your company is a great asset to the law enforcement world. I am looking forward to dealing with your staff again on our next equipment install.

Please make sure that a copy of this is placed within the employee’s personnel files.


James Gorman, Chief of Police
City of Manawa, Wisconsin

Chief Chris Hughes  Chief of Police Brodhead, WI

I just wanted to pass along my thanks for the great job you folks did on the squads, as well as, working through issues that cropped up along the way. This was the first time this Department utilized General Communications for squad installations. The new squads were first made public at Brodhead’s National Night Out.  Then again during the City’s annual festival, the following week.

In the past it was not uncommon for there to be community push back. This time we were especially concerned because the Department was moving away from the longstanding Impala to the Ford SUV, which required all new equipment. The Deputy Chief and I were taken back by the amount of positive feedback received, not only from the staff, but especially from the community.

Take Care and Thanks!


Michael Oium Maintenance Supervisor

I wanted to take this opportunity to Thank You for your continued support of the Iowa Grant School District. Your expertise and detailed follow up on the recent upgrade to narrow band for the school district provided us a valuable partner on insuring that the project went off without a hitch.

Your continued support after the project was completed has been invaluable to the district, and a true testament to General Communications commitment to excellence. You have been knowledgeable and up to date on any question we might have regarding our radio communications or been able to point us in the right direction for FCC help.

Thank you for providing excellent service. We look forward to our continued partnership with General Communications now and in the future.

           Kevin G. Stieve             Fire Chief

I was very impressed and pleased with the installation of emergency equipment and radios into my 2014 Chevrolet Tahoe Command Car. This is the first time that Baraboo Fire Department has used your installation service and I am not hesitant to come back or recommend you to other departments.

The planning started last year with Marlyn Wahl. His guidance on equipment to install was very helpful while keeping in mind my budget. Nate was accommodating answering questions and getting the installation scheduled promptly. Chad and Trevor went out of their way to make sure everything was installed where I wanted it.

The same held true when the vehicle was delivered, they made sure I understood how everything operated. Everyone I dealt with at General Communications has excellent customer service skills. I appreciate the job well done and have received many compliments thus far on the installation job and the appearance of the vehicle.

Sgt. Todd Kleisner   Police Sergeant Janesville, WI

I wanted to provide some feedback on this year’s squad changeover for the Janesville Police Department. We could not be happier with the quality of work performed by Chad Alford. He was easy to work with. Although it seemed as if it took longer this year, he had a large task at hand having to correct problems from the previous couple of years installation.

For newer employee he really seems to know his stuff and I appreciated all the hard work he did. I know this was a large project for him, but everything has been working properly and for the first time in several years I have not had any complaints from officers. We hope to continue our working relationship in the future and would request to have Chad back for next year.

       Steven C. Rinzel             Chief of Police        Brown Deer, WI

I wanted to take a moment and formally convey to you and your entire staff our thanks for the work your business has done for our department the past several years. The equipment and installation set ups we have placed into our squad cars resulted in our department fielding what I believe are to be some of the finest equipped squad cars in the area.

This has been made possible through your consulting with us on product information and recommendations that culminated in the expertise of your installation technicians and their efforts. The equipment and installations your have done for us was highlighted this year with some of the finest work we have seen to date. Your staff went the extra mile to ensure that the squad cars and the command post trailer we had set up met our desires and expectations.

We appreciate the extra effort that went into these projects and a special thanks to your installation staff is warranted. Once again, thank you for your service. The Brown Deer Police Department looks forward to continuing our business relationship with General Communications and receiving the same quality service and assistance from the entire staff of the Menomonee Falls shop

Jim Mankowski  President of JBM Patrol & Protection Corp.

The 2014 Ford Sport Utility we dropped off last week was just delivered. Not only was the truck done ahead of schedule but Nate and his team did an outstanding job. Thank you!!

JBM Patrol & Protection Corporation

Lieutenant Jay Koehler Evansville Police Department

A thanks to General Communications for our recent squad change over:

To Marlyn-

For scheduling an appointment to assist in completely customizing our new emergency vehicle. Being a new model to the fleet, Marlyn had the knowledge and experience to equip our vehicle to our wants and needs while staying within our budget.

To Chad -

Chad took this project on alone. He worked directly with us in determining where equipment would go and how it would operate. Chad did an absolutely beautiful job. With all the equipment that goes into a squad car, everything was so neat and clean, yet functional.

We would certainly request Chad specifically for future changeovers. Photographs of his work speak for themselves. Thanks GenComm!!

Jeff Schroeter
“VIP Commander”

Thank you so much for partnering with us as a sponsor for the World’s Largest Brat Fest 2015. This year we were able to raise an estimated $125,000 to benefit 100 local charities, bringing the total to over $1.5 million since Brat Fest began in 1983. Continued support from sponsors such as General Communications played an essential role in making this year’s event yet another successful fundraiser for our community.

Your generous sponsorship helped us maintain four full days of free admission, free parking, free family fun, and 150 hours of free live music. Other highlights included the Kid’s and Art Zones, the Vilas Zoo animal petting exhibit, the Kid’s MUDstard run, the 5K/10K Bun Run, the Classic Car Show, our Hometown Hero Day, and Destination Zero Waste, which helped divert 53.3 percent of total waste from the landfill.

We look forward to you joining us as a sponsor for Brat Fest again next year—we simply couldn’t do it without you!

                 Kurt                       Waterloo, WI

I would like to thank all of you for the great work that was done today at the Waterloo Fire Department. My chief was very impressed on the two gentlemen that came and did the work. I just wanted to thank you and say great job. I’m sure you all don’t get the good messages enough. So, again thank you for your great job and hard work.